Privacy policy

Effective Date: 7 May 2024

Bodybox London Ltd ("Bodybox London," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the United Kingdom's data protection regulations.

1. Information We Collect

We collect personal information from you when you interact with our website, mobile applications, social media platforms, or when you communicate with us by email, phone, or in person. The types of personal information we may collect include:

Contact information (such as name, email address, postal address, and phone number)

Payment information (such as credit card details)

Demographic information (such as age, gender, and location)

Purchase history and preferences

Communication preferences

Information you provide when you participate in surveys, contests, or promotions

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To process and fulfill your orders

To communicate with you about your orders, account, or inquiries

To provide customer support and respond to your requests

To send you marketing communications, promotions, and newsletters that may be of interest to you

To conduct research and analysis to improve our products, services, and customer experience

To comply with legal obligations and protect our rights and interests

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing agencies

With business partners when you engage in transactions or interact with their services through our platform

In connection with a corporate transaction, such as a merger, acquisition, or sale of assets

When required by law or to protect our rights and interests

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

The right to access, update, or delete your personal information

The right to restrict or object to the processing of your personal information

The right to withdraw your consent for processing your personal information

The right to data portability

The right to lodge a complaint with the Information Commissioner's Office (ICO)

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. You can manage your cookie preferences through your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bodybox London Ltd

85 Charlotte Street

London W1T 4PS

Email: info@bodyboxlondon.com

Last Updated: 7 May 2024

Thank you for trusting Bodybox London with your personal information.

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